Water Department (Water, Sewer, Sanitation And Streets)
What We Do
The Water & Sewer Department is responsible for:
Enrolling residents in water, sewer, sanitation services
Taking payments for water, sewer and sanitation services from the City
Addressing complaints or concerns about related City services
Your annual Drinking Water Quality Report is available at Annual Drinking Water Quality Report, copies are available upon request from our office.
HOURS OF OPERATION
8:00am - 4:30pm
Monday-Friday
The Water Department is located at 1874 Stokenbury Rd, Elkins, AR 72727 in Elkins City Hall
Notes from the Department
The Elkins Water & Sewer Department services the residents inside the city limits of Elkins. We currently have approximately 1,580 households on our water and sewer system. This number grows monthly.
If you have questions or complaints about your water, sewer, or trash service or for more information, please call the Water & Sewer Department. If it is after hours, please leave a voicemail with your name, address where the service is, and phone number.
We accept credit card, personal check or money order payments. Residents can also sign up for auto pay using Nexbillpay.
Bills are mailed out the last day of every month and are due by the 15th of the following month. A 10% late charge is applied at 12:01 am on the 16th of every month. If the 15th of the month falls on a Saturday or Sunday, the late penalty will be applied at 8:00 am. on the first working day after the 15th. Service will be disconnected for non-payment on the 26th of the month if payment is not received by the 25th of the month of service.
Trash pickup in Elkins is through CARDS. Monday is trash pick-up day unless otherwise noted according to CARDS' holiday schedule, and you must have your poly-carts or purple bags on the curb no later than 6 a.m. Recycling is picked up on the first and third Monday of each month. The recycling dates are on the city calendar.
Rates
Water & Sewer Rates
Deposits: $125.00 ($250.00 if no proof of previous water service at previous residence)
Service Reconnect Fee: $50.00 during working hours only, There will be an additional $50 fee for after hours/weekend reconnect service.
Insufficient Check Fee: $20.00
Trash & Recycling Rates
Included in trash service are 2-96 Gallon Carts:
1-Grey Lid-Recycle-Intermingle all accepted recyclables in cart.
1-Orange Lid-Trash-All trash needs to be bagged, no loose items accepted.
96-Gallon: $18.26/month (Effective 1/1/2025) - Holds Two+ 32-gal bag or less/week
Additional 96-Gallon: $6.00 extra per month
We accept credit card, personal check or money order payments.
Updates
City Asks Customers In Elkins, East Fayetteville, Goshen To Conserve Water
Sanitation Cost Change Notice
Elkins Bond Refinance Election – April 13, 2021
Online Bill Pay for Water/Trash Now Available
Recycling Guidelines and Calendar Posted
Water & Sewer Clerk
Taylor Carroll
Water & Sewer Supervisor
Ty Frederick
479-900-5620
Related Pages
The Water and Sewer Committee provides direction to the Water and Sewer Department to help protect, maintain, and develop a safe, sanitary and healthy environment. The Planning Commission aides in implementing the goals, objectives, and policies of the City as adopted by the City Council.… Read More
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